Acadia Healthcare Financial Counselor Hourly in La Place, Louisiana


Responsible for daily accounts receivable collections and billing. To assist with increasing collections, reducing accounts receivable days, and reducing bad debt.


  • Responsible for auditing the admission packets and for the verification of benefits and all patient demographic information entered into the patient accounting system.

  • Financial counseling patients and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patients regarding their benefits and financial obligations.

  • Completing financial disclosure paperwork with patients that request assistance. Verifying via Equifax patient income and expenses.

  • Complete adjustment forms for any charity or administrative adjustments for approval.

  • Complete promissory notes for patients that request payment arrangements.

  • Attend Flash daily to obtain information on all scheduled discharged patients.

  • Update on a daily basis the upfront collection log, charity log, and administrative adjustment log. Review with BOD on a weekly basis.

  • Gathers and interprets data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.


  • Performs other essential duties as assigned.


  • High school diploma or equivalent.

  • Minimum 5 years of job-related experience.

  • Advanced computer skills including Microsoft Office; especially Word, Excel, and PowerPoint.

  • Knowledge of office administration procedures with the ability to operate most standard office equipment.

  • Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.

  • Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.

  • Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.

  • Self-motivated with strong organizational skills and superior attention to detail.

  • Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.

  • Capable of working within established policies, procedures and practices prescribed by the organization.

  • English sufficient to provide and receive instructions/directions.

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NON-eXEMPT JOB DESCRIPTION financial counselor


  • Must be able to perform essential functions listed on the job description, with or without reasonable accommodation.

  • Must be able to sit and stand, intermittent 8 to 10 hours a day.

  • Maintains regular and predictable attendance.

  • Must be able to speak to medium sized audience with and without the use of a microphone.

  • Must be able to use standard office equipment, including the telephone and computer keyboard.

  • Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.

  • Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.

  • Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.

  • Occasionally reaches above shoulder, regularly required to lift and/or carry up to 20 lbs.

  • Occasionally walks on uneven surfaces.

  • Ability to travel up to 5% of the time, including flying and driving rental cars.

  • To accommodate travel, must be able to transport own suitcases and computer estimated at 25 pounds.