Entergy IT Consultant - Solution Oper in New Orleans, Louisiana
IT Consultant - Solution Oper
Apply now »
Date: May 11, 2018
Location: New Orleans, LA, US
Responsible for the following technologies: Laptop/Desktop, Remote Access technologies, Print, Mobile Device Management, Productivity Applications, and Unified Communications. The role is also responsible for development/maintenance of the end user computing (EUC) platform including: Personal Computing Services, Print Services, Application Packaging, Remote Computing Services, Facilities Technology Services, and Collaboration Services. The role is responsible for delivering assigned projects on time, on budget, with first time quality, and adherence to business requirements while standardizing/rationalizing technical platforms.
Coordinate with Program Managers, individual Solution Architect (SA) leads, and vendors to develop/enhance EUC platforms in a timely, cost effective manner.
Build strong relationships with internal and external resources to ensure coordination across multiple products.
Provide oversite to the supporting vendor(s) to ensure they are meeting stated services levels (requirements & quality) and aligning to Entergy stated standards (e.g., security, architecture, quality).
Provide operational oversite for supported technologies.
Provide technical expertise, in support of ongoing projects, new product selection and lifecycle management
Assist in the piloting and testing of new services and functionality designed to improve employee efficiency, engagement, maintain compliance, and extend business capabilities.
Minimum education required of the position
Bachelors degree or equivalent work experience. Advanced degree preferred.
Minimum experience required of the position
5+ years of end user infrastructure experience (desktop, laptop and user applications)
Desired: Experience with automation, utilizing scripting tools, such as VB Script, Ansible, Chef, Puppet, or other scripting language.
Minimum knowledge, skills and abilities required of the position
Strong working knowledge of infrastructure and software development lifecycle and methodologies, knowledge of all areas of the end user platforms listed above.
Ability to communicate effectively with all levels in the organization. Ability to lead using informal authority to drive organizational objectives (internal and external resources).
Any certificates, licenses, etc. required for the position
ITIL Certification preferred
Primary Location: Louisiana-New Orleans
Job Function :Information Technology
FLSA Status :Professional
Relocation Option: Not approved
Union description/code :NON BARGAINING UNIT-NBU
Number of Openings :1
Req ID: 79583
Travel Percentage :Up to 25%
Nearest Major Market: New Orleans
Job Segment: Consultant, Consulting, Developer, Solution Architect, Testing, Contract, Technology
Apply now »