SRA International, Inc., A CSRA Company Service Desk Tools Technical Lead (New Orleans) in New Orleans, Louisiana

Clearance Level Must Currently Possess:

Interim Secret

Clearance Level Must Be Able to Obtain:



Agency Specific

Job Family:

Information Technology

Job Description:

Naval Air Warfare Center has a requirement to provide a Navy-wide Enterprise Service Desk Tools Technical Lead as a single point of entry for all Navy IT support 24x7x365.

There is a requirement for a Key Person as the Service Desk Tools Technical Lead (Applications Developer in the Service Desk Operations. Location of this position as at the Space and Naval Warfare Systems Center Atlantic, New Orleans, LA (NOLA). This is a Navy-wide effort that requires services of a highly qualified IT service provider, with the skills and experience to provide and operate a Navy Enterprise Service Desk (NESD).

DESIRED QUALIFICATIONS: (1) Six years experience as an application developer and working in an Help Desk environment, (2) experience as IT Service Provider; including Service Desk sustainment / operations (3) Knowledge and experience in ITIL Foundations through ITL expert; (4) Secret Clearance or ability to obtain clearance (MIN-Interim secret to start work)(5) Experience leading large teams or large projects in complex projects; (6) Experience providing systems analysis and programming activities; (7) Navy experience desired not required

# of Openings:


Scheduled Weekly Hours:


T elecommuting Options:

Telecommuting Not Allowed

Work Location:

USA LA New Orleans - 2251 Lakeshore Dr, Bldg 2, Fl 3 (LAC006)

Additional Work Locations:

USA MD Patuxent River - 47298 Tate Rd, Hanger 305 (MDC131)

CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


CSRA is tomorrow’s thinking, today. To “Think Next. Now.” is to imagine a better future and to deliver it, today. For our customers, our partners, and ultimately, all the people our mission touches, CSRA is realizing the promise of technology to change the world through next-generation thinking and meaningful results.

We understand that our customers' missions require new methods and imaginative thinking. We bring together government IT professionals, emerging technologies, and the brightest, cutting-edge advisors in the industry to deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.

Everywhere you look, CSRA is there. We’re in our nation’s infrastructure, in training and education, in cyber security, in serving veterans who served us—and, so much more. Take some time to learn more about CSRA. You might be surprised to learn how we touch your life.

We are a company of 18,000+ smart, talented individuals, yet we enjoy a start-up culture that inspires us to make a difference while delivering results in this rapidly evolving world. Join our team and use your skills and expertise to support the safety, security, health and well-being of the nation.