Slidell Memorial Hospital Business Applications Analyst in Slidell, Louisiana
Business Applications Analyst
- The Business Applications Analyst is responsible for designing, configuring, testing, implementing and supporting Infor 11 enterprise resource planning (ERP) system. Additional responsibilities include IT side management of human resources, payroll, and timekeeping applications Collaborates with key stakeholders, end users and other members of the business, patient care and Information Technology teams to optimize system configuration, function and access. Evaluates problem tickets and service requests, customer requests for system changes, data retrieval requests, system performance problems and optimization opportunities, and participate in the timely resolution of these activities. Assures the Information Technology (IT) needs support the goals and objectives of the customer as well as the business needs of the organization. Addresses system concerns for the end-users. Troubleshoots and resolves application errors and other system issues. Identifies system enhancement requests and works with the team to communicate them to the vendor. Tests the system, including any configurations, customizations and new releases, prior to production implementation. Works with end-users and the reporting team to assist with the design and testing of system reports. Communicates system changes to the end users and conducts training on system functionality where needed. Participates as a team member in various enterprise projects. Prepares for and participates in system design, validation and/or remediation sessions. Position may require participation in 24/7 department on-call program. Actively leads and takes ownership for the build and maintenance of system dictionaries, profiles, tables and other configuration points. Troubleshoots and resolves highly complex application errors and other system issues. Responsible for addressing a high volume of system-related activities in a timely fashion while consistently maintaining a high level of quality and customer satisfaction. Leads small to medium sized projects. Understands data flow to/from other systems and works with the Application Integration team to help resolve data integration issues. Manages system concerns for the end-users. Ability to represent customer needs in a complex multi departmental setting to then be able to offer focused solutions that take all angles into consideration. Primary ownership for the build and maintenance of system dictionaries, profiles, tables and other configuration points. Independently resolves the most complex, multi-function application errors and system issues. Manages system enhancement requests directly with the vendor and various IT Technical teams. Leads and/or facilitates system design, validation and/or remediation sessions. Advanced understanding of how the assigned application(s) impacts or is impacted by other systems throughout the Slidell Memorial application architecture. Required: 5+ years: Senior level experience in the Lawson/infor Supply Chain and Mobile Supply Chain modules . Mobile device management with supply chain functions. EDI (ie GHX). Crystal Reports and SQL. Lawson IBI. Lawson IPA. Familiar with Lawson Security (ISA/LSA). Required: Experience and/or training with healthcare information systems and terminology. Minimum five (3) years' experience with the application, module or equivalent system as assigned. Advanced knowledge of the assigned application in at least one functional area (e.g. finance, materials management, etc.). Proficient with Microsoft office tools, including Work, Excel, PowerPoint and Visio. Preferred: Bachelor's Degree in Computer Science, Information Systems or related field.