Abacus Technology ServiceNow Administrator/Developer in Stennis Space Center, Mississippi
The Abacus Team is seeking ServiceNow Administrators/Developers to assist with application development and workflow configuration of ServiceNow. These are full-time positions.
Administer ServiceNow, such as upgrading ServiceNow, managing users, adjust settings and access controls
Administer/adjust ServiceNow capabilities for Service Desk needs, including reporting, incident, problem, knowledge and request for service management activities.
Develop custom ServiceNow applications, including portals and dashboards, and assist in implementing various ServiceNow products
Configure out-of-the-box ServiceNow workflows, create custom workflows, and maintain all workflows
Configure applications, including fields, forms, access controls, as well as establish email notifications
Implement ServiceNow solutions, e.g., Field Service Management
Integrate ServiceNow with 3rd party tools
Assist in identifying requirements for modifications to existing applications, determine new ServiceNow solutions for customer and internal team needs, and explore potential ServiceNow functionality to solve user needs
Associate’s Degree required; Bachelor’s Degree in a related field is desired.
Experience and Skills:
Must possess at least 5 years of experience administering, developing, and implementing ITSM solutions spanning applications, reporting, dashboards, etc., including at least 3 years of experience administering ServiceNow ad/or developing ServiceNow applications. Experience must include:
Integrating ServiceNow with other systems through web services
ServiceNow development environment (e.g., Studio IDE)
Configuring ServiceNow workflows using the Workflow Editor
Must be a US Citizen. Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified or Sensitive but Unclassified (SBU) information. Position may require a current/active Public Trust.
External Company Name: Abacus Technology
External Company URL: www.abacustech.com